Privacy Policy and GDPR
This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://www.fynaven.com (the “Site”) or make a purchase there.
Personal information collected
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
How do we use your personal information?
Generally, we use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping of your order, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- communicate with you;
- screen for potential fraud or risk; and
- when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information (particularly your IP address) we collect to screen for potential fraud and risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details provided below. Additionally, if you are a European resident, please note that we process your information to fulfill our contractual obligations to you (for example, if you place an order on the Site) or to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will retain your Order Information in our records unless and until you ask us to delete it.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at invoke@fynaven.com.